A product is more than the end result of an idea made into a real-life design. It’s your baby. Your brainchild. But seeing your dream made into a reality shouldn’t signal the finish line. The ultimate goal of any product is to serve its user beyond the original concept to give them the best results and experience possible.
The concept of user experience isn’t new, but it’s more important now than ever in today’s competitive global market. Here at Catania, we are passionate about creating designs that not only satisfy the customer’s expectations but also anticipate the user’s needs and wants—even if they aren’t aware of what those might be.
How exactly do we do that? We start by doing a deep dive into the user’s basic senses. Then, we ask questions and figure out how someone would use the product. Watching, “or imagining through a series of activities”, how the user interacts with the product allows us to anticipate potential problems and fix them while the product is still in the creation phase.
Recently a customer came to us with their design for an ab roller, now named the Ab Sculpt. The customer knew that he wanted the design to have better resistance than other ab rollers on the market. The solutions we came up with worked, but through pre-product testing, we realized the tire generated too much heat, making it unsafe for the end-user. We developed a heatsink that draws heat away from the system, protecting the user.
Enhancing user experience also involves the integration of aesthetics, the five senses, and perceived value. How a product looks, feels, and how easily it can be used all contribute to the user’s negative or positive reactions.
In the case of the Ab Sculpt, we anticipated features that would make it more valuable to use. We made the handles removable with 3 different angle settings and added a repetition counter that faces the user.
Creating an excellent user experience is more than just about the finished product. It involves all the stages of development, taking into account a user’s first interaction, subsequent experiences, maintenance, and the end result.
Making it all work together seamlessly is what we do at Catania.